Privacy Policy
1. Introduction
This privacy policy (“Privacy Policy”) provides notice of the information which Reliabledger
LLC and its affiliates (together, “Reliabledger”, “Platform”, “we”, “our” or “us”), collects,
uses, and protects any personal information of the viewer, end-users and customers/companies
who avail our services. For the purpose of this privacy policy, the terms “users”, “you”, or
“your” refer to the customer/user of Our Services and/or viewer of the website. This Privacy
Policy applies to our processing of your personal information including through
https://reliabledger.com/ (the “Website”) including through any offline means such as any
events of Reliabledger, or through the provisions of our services requested or enquired by you,
such as professional financial planning analysis, bookkeeping services, or accounting services (the
“Services”).
We value you and your right to privacy. In the process of operating the Website, we may become
aware of the information relating to you. We are strongly committed to protect your privacy
online, and have taken steps to protect such information. By accessing/visiting the website,
filling out the form, and/or available at the Website using our Services, you acknowledge that
you have read, understood, agreed, and conveyed your acceptance to be bound by this Privacy
Policy and other policies and terms of use incorporated herein by reference. If you object to your
information being used in the manner prescribed by law or under this Privacy Policy, kindly
refrain from continuing to use/access the Website and/or fill the form provided on the Website.
2. Personal Information Collected
Personal information generally means information that identifies, relates to, describes, is
reasonably capable of being associated with, or could reasonably be linked, directly or indirectly
with you, but does not include information that is publicly available, identified, or aggregated.
We collect among other things, your name, email address, date of birth, contact information,
country, city, and organization. We also reserve the right to collect supplementary information in
the event you contact us to avail the Services. The information is collected for the sole purpose
of fulfilling your requests to avail the Services, improving our Services, and contacting you to
provide our Services.
3. Collection of Information
Personal information we process/collect about you may differ based on how you interact with
us, which includes information collected when you fill the form available at the Website, or when
you provide any information through chatbot or automated chat software available at the
website, or through your messages and/or emails and/or any other mode of communication
which you send to us.
If you are a client/user of Reliabledger, we may collect your information through our
communications to provide you better Services. We may also collect information about how you
access our Services, about the device and browser you use, your network connection, your IP
address, and/or how you choose to interact with our Website. Further, the information may also
be collected via the tracking technologies such as when you visit the Website, which may have
first and third party technology integrations (e.g. Cookies) that help facilitate and personalize
your visit to the Website or to other Services.
4. Consent
When you furnish us with your personal information during filling out the form available at the
Website, or through any messages, or while visiting the Website, it implies that you are granting
your explicit consent for the collection of your personal information. We may utilize your
information in accordance with this Privacy Policy.
5. Use of Your Personal Information
By filling the form available at the Website, you hereby authorize us to contact you via e-mails,
calls, and/or messages on the contact details provided to provide you about the information
about the Services. We use your personal information to contact you to provide services related
to accounting, bookkeeping, and financial planning.
The following disclosures reflect the information we may have collected about you, depending
on your use of the Services, in the last 12 months since this Privacy Policy was effective and
updated. Firstly, if you are a client/user of Reliabledger, then we use your information to provide
you our Services as agreed between you and Reliabledger and to customize our Services to make
them better suited for you. If you are a prospective client we may use your information to
contact you to offer our services and promote our platform. We may also use the information
provided by you to understand business trends, how our Services are being considered by you,
understand your needs and eligibility for products and services, personalizing your experience on
our Services, complying with any legal requirement and/or terms of use and this Privacy Policy,
and to promote our additional Services.
Other business purpose and compliance: We may use your information to maintain, improve and
measure the effectiveness of the platform, activities, and Services provided to our clients and
users, to maintain record of the communication between users and platform, to monitor or
record e-mails, messages and other communications with our customer service team and other
representatives, as well as platform communications through chatbot or any automated for
quality control, training.
6. Sharing of Information to a third party
We do not share your personal information with any third party.
7. Security
We are committed to ensure that your information is secure. We employ a range of security
measures to safeguard user information from unauthorized access, disclosure, alteration,
destruction, or exposure to third parties. We do not participate in the sale, rental, or trade of
personal information of our users to third party (public or private). Please understand that while
we strive to protect your personal data against potential risks and exposures, there is no absolute
security in the internet sphere. We will notify you if there is a breach of security where required
by law or deemed necessary.
8. Data Retention
Reliabledger is an organization which serves businesses from various jurisdictions and as such,
we and our affiliates may be subject to various legal compliance and reporting obligation that
may require us to retain your personal information for a specific time which may go beyond the
time when you stop using our Services. Further, to determine the appropriate retention period
we will consider the amount, nature, and sensitivity of the information; the potential risk of harm
from unauthorized usage or disclosure of that personal information; the purposes for which we
had processed the data and whether we can complete those purpose through other means; and
the applicable legal requirements. We will retain the information until the purpose of such
information has been completed or satisfied, subject to legal requirement of retention period, if
any. We assure you that we shall not sell or disclose or use your information for any other
purpose, other than stated herein.
9. Rights of users
You may review, request changes and deletion, restrict the usage, and restrict any disclosure of
your personal information collected by us by emailing us at [__]. We will make sure that your
requests are adhered to, in accordance with the applicable law. Once you contact us, we may
need to confirm your identity to process the request.
10. Updates to Privacy Policy
We may modify this Privacy Policy from time to time. If we modify this Privacy Policy, we will
notify you by revising the date at the top of this Privacy Policy. We may provide more specific
reasonable notice at our sole discretion (e.g., pop up, or email to you) if we materially modify this
Privacy Policy. Any modifications to this Privacy Policy will be effective as of the “Last
Updated” date at the top of this page, unless otherwise expressly provided herein. We encourage
you to stay informed by reviewing this Privacy Policy periodically.
11. Disclaimer
By using and accessing the platform, and by availing the services or by otherwise giving us, your
information, you will be deemed to have read, understood and agreed to the practices and
policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy. You hereby
consent to our collection, use and sharing, disclosure of your information as described in this
Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of
this privacy policy, at our sole discretion, at any time. If you do not agree with this Privacy Policy
at any time, please refrain to visit the Website, use any of the Services, access the platform or
give us any of your information. If you use the services on behalf of someone else you represent
that you are (i) authorized by such individual to accept this Privacy Policy on such individual’s
behalf, and (ii) have obtained the consent of or are authorised to provide consent on behalf of
such individual to our collection, use and disclosure of such individual’s information in
accordance with the terms contained herein. By visiting the platform you agree to be bound by
this privacy policy. If you do not agree with the terms contained herein, please do not use or
access our platform or avail any services on the platform. By mere use of the electronic media
platform, you expressly consent to our use and disclosure of your personal information in
accordance with this privacy policy.
12. Limited Liability:
This clause limits the liability of Reliabledger and its parent, affiliates, related companies, officers,
directors, employees, agents, representatives, partners and licensors. While we make diligent
efforts to safeguard your personal data from potential risks and vulnerabilities, it is important to
acknowledge that no internet security measures can provide absolute certainty. You understand
and acknowledge that we cannot guarantee the security of the transmission of your data, and any
such transmission is undertaken at your own risk. Notwithstanding anything contained herein or
elsewhere, in case of a non-paid user i.e., the user who is just visiting the website and has not
hired Reliabledger to perform Services, we completely disclaim any kind of liability whether
under this Privacy Policy or applicable law. In case of customers/ paid users i.e., users to whom
Reliabledger is providing Services for consideration, we shall be held liable only for its breach of
this Privacy Policy, in accordance with the governing laws. Reliabledger’s total liability howsoever
arising due to (i) your usage of the Website, or (ii) any services availed, or (iii) otherwise, arising
from or relating to this Privacy Policy, is limited to an amount not exceeding 100% of the fee last
paid by our client/customer for the utilization of the Services provided by us.
13. Contact Us:
If you have any questions or concerns about our use of your personal information, please
contact us at: [●].